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Terms & Conditions


PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By using this Site, you agree to these Terms of Use. If you do not agree to these terms, you may not use this Site. Justmar Info Inc. reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Copyright All Site design, text, graphics, interfaces, and the selection and arrangements thereof are Copyright © 2005. All Rights Reserved. Permission is granted to electronically copy and to print hard copy portions of this Site for the sole purpose of placing an order with Justmar Info Inc. or using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Justmar Info Inc. is strictly prohibited.

Trademarks All trademarks, service marks, and trade names (collectively the "Marks") belong to their registered owners.

Disclaimer The information, services, products, and materials contained in this Site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Justmar Info Inc. disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Justmar Info Inc. does not represent or warrant that the information accessible via this Site is accurate, complete or current. Price and availability information is subject to change without notice.

Order Acceptance The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Justmar Info Inc. reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Sales Tax Sales tax will be added to your order according to the order destination and the province sales tax rates.

Environment Fees Many provinces require that we ad Environmental Fees on certain products. If the event that an Environmental Fee it applicable to your order we will adjust your invoice upon receipt of your order and send you the revised copy of the invoice in order to get your confirmation to proceed with the order.

Price and Availability Prices displayed on the Justnar.ca web site do not include taxes or shipping an handling fees unless otherwise indicated. All prices are in Canadian dollars. All prices on our web site are subject to change without notice.

Due to conditions beyond our control, prices are subject to increase even after your order has been placed. If a price increase should occur during the processing of your order you will be notified and have the right to cancel your order at no charge.

Price and availability are dynamically updated daily. If a product cannot be shipped, that was available when you placed your order, we will contact you to inform you when product will be available. You will have the right to cancel your order at no charge.

Description or Pricing Errors As much as possible we try to provide accurate information on our web site, however errors, misprints and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, photographs or illustrations. Justmar Info Inc. makes no warranty that the content of the web site is accurate and complete.

If a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers Justmar Info Inc. shall have the right to refuse or cancel any order placed for products listed at the incorrect price without prior notification.

Promotions Products on promotion are only while supplies last. Products on promotion must be shipped during the promotion period. Justmar Info Inc. will not extend or honor any promotions that do not ship during the promotion period for any reason.

Order Cancellation Due to the quickness orders are processed, an order can be cancelled only if that product is backordered and not available to ship. When product is in stock it is shipped immediately and cannot be cancelled.

Backorders If ordered product is out of stock it will be placed on backorder and shipped to you when it becomes available. We will advise you by email of the approximate date product will be available. Prices for backorders are not guaranteed and are subject to change. A backorder may be cancelled at anytime prior to shipping unless already in transit.

Payment Only Visa and MasterCard are accepted on line. All prices are in Canadian dollars.

Secured transaction Justmar Info Inc. is compliant with the PCI Data Security Standard (PCI DSS) PCI (Payment Card Industry) compliance standards protects your personal information and ensure security when transactions are processed using a payment card. Your online transactions are fully encrypted and secured with 128-bit encryption technology.

Shipping Policies Justmar Info Inc. will ship most orders the same day if orders are received before 5:00 PM EST, unless the product is on backorder or is a special ordered item. Orders are shipped via ground courier of choice providing the most economical and safest means of transport.

Most orders placed before 5:00 PM EST will be delivered via ground courier the next business day in most major urban centers along the main shipping corridors in Canada. Orders are shipped from our distribution warehouses from Ontario, Nova Scotia, Alberta or British Columbia. For rural areas or locations away from the main shipping corridors delivery time will vary from 2 to 5 days. For other regions delivery time will vary according to destination and service availability.

Saturday or early delivery by 9:00 AM or 10:30 AM are available if you select those options when placing your order on our web site. Air transport is also available if selected for certain destinations if service is available for you area.

For your protection we will ship to the billing address associated to your credit card.

Refused or undeliverable shipments will be subject to a restocking fee, in addition to applicable shipping, transaction and insurance fees. Justmar Info Inc. does not ship outside of Canada.

CLAIMS: Hardware /Software and Software Licensing Customers should thoroughly count and inspect all cartons for damage before signing for the shipment. All exceptions should be clearly noted on the carrier’s delivery receipt.

Short Shipments Justmar Info Inc. may not accept liability for shipments claimed as shortage where customer has not signed for number of cartons received (signing for number of skids or pallets is not acceptable). Shipments signed as subject to carton count after delivery are also unacceptable.

Damaged Shipments In cases of external (visible) carton damage, customers should refuse the damaged carton(s) and clearly note the refusal on the carrier delivery receipt. Claims for external damage will not be accepted unless the bill of lading is signed as damaged. Justmar Info Inc. customer service should be notified within 24 hours of the refusal. Claims for external (visible carton damage) will not be honored when not refused by the customer at time of receipt. All claims for concealed product damage or shortage must be reported to Justmar Info Inc. customer service within 24 hours of receipt. Claims made after 24 hours from receipt date will not be honored. Customer should make the product and packaging available for carrier inspection if requested.

Refused or undeliverable shipments. Refused or undeliverable shipments will be subject to a $50. Refusal fee, plus a 15% restocking fee, shipping charges are not refundable. In addition applicable return shipping, transaction and insurance fees will be charged. Justmar Info Inc. does not ship outside of Canada.

Return Policy There are no returns or refunds for open non-defective products. This follows all manufacturer policies and therefore no exceptions can be made unless the customer has obtained a manufacturer’s Case Number authorizing a product return.

Defective On Arrival (DOA) products. To confirm a product is defective the customer must first contact manufacturer’s technical support. Often manufacturer’s technical support technicians can resolve issues by phone. If the products is found defective after phone diagnostic manufacturer will advise if product should be serviced or replaced according to the manufacturer's warranty policies.

If manufacturer authorizes return you must request a Case Number from the manufacturer and forward the Case Number to Justmar Info customer service within 48 hours so we can issue a Return Merchandise Authorization (RMA) number.

No products return will be accepted before prior authorization and without a Return Authorization Number (RMA). Product returned must be 100% complete in original packaging. On reception the product will be inspected to make sure product is the same that was shipped and that it is complete with all packaging and documentation. A new replacement product will then be shipped to you with no shipping charges.

Manufacturer’s Warranties Justmar Info Inc is not the manufacturer of the products sold. All products purchased are covered by their respective manufactures.

Service & Support All requests for technical support should be made directly to the manufacturers in accordance with their terms and conditions.

Limitation on Liability In no event shall Justmar Info Inc. be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Justmar Info Inc. has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this Site. These limitations shall apply notwithstanding to any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

External Sites This Site may include links to other Sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Justmar Info Inc. is not responsible for the availability of, or the content located on or through, any External Site. You should contact the Site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

Jurisdiction Any litigation regarding this agreement or any transaction between a customer and Justmar Info Inc. shall only be initiated and decided before the Quebec provincial courts located in Longueuil Quebec Canada. The customer hereby accepts the foregoing jurisdiction as the sole venue for the settlement of such disputes.

Our Address http://www.justmar.ca
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